Homeopathy Organ Therapy Oligo Elements Protocols Shipping Info Return and Refund Policy Sitemap Links

Our Return and Refund Policy

Dear Friends and Valued Customers,

H&N Health Paradise is proud to offer you our exceptional H&N Guarantee. H&N represents the principles by which we've operated for over 10 years, earning us a reputation in the marketplace for providing high-quality supplements at very affordable prices. We also know you'll be pleased with the expeditious customer service we provide for every individual, whether purchasing online, by phone or through the mail.

Please give us a try, and see if you don't agree with the many other satisfied shoppers who trust H&N Health Paradise for their dietary supplements and other health care needs. Your trust is very important to us.

Best Possible Prices

We're serious about extending you the lowest possible prices for all the supplements we offer, and we're willing to put our money where our mouth is with our powerful Price Matching guarantee. We'll match the price of a product, if you find it lower than ours at a qualifying merchant.


Return and Refund Policy


100% Money-Back Guarantee

We offer a 100% Money-Back Guarantee with a reasonable timeframe for trying a product. If a customer is not satisfied with any of the products you purchase through our online store you can return it within thirty days. All of our products are backed up with a 100 % Quality Assurance. For both online and phone orders the product ship date is the date of purchase. We will give you 100% full refund of the product if you have not used the product and the security seal has not broken or tampered. If you wish to return one single item, you will receive full refund whether it has been opened or not. For multiple items, you will receive full refund for the first opened item and any unopened item. For second of further opened items you will receive a portion of the full price. Refunds will be in the original form of payment and merchandise credit at time of purchase. Shipping and handling charges are non-refundable. You are not responsible for the cost of return shipping if within the 48 contiguous states. You must carefully package the product, and we must physically receive the return within the 30-day period. We reserve the right, at its sole discretion, to reject any return that does not comply with these requirements. If you want to cancel your order or need a return label, please email us at sales@hnhealthparadise.com or give us a call at (213) 973-2340.

Security & Privacy

With an increasing threat of identity theft, we realize that security is of prime importance to you. Be assured that your safety is protected with state-of-the-art Secure Socket Layer (SSL) technology that encrypts sensitive information on both your browser and our server and is assured by Entrust. You'll know that the checkout process is secure when you see the closed yellow padlock at the bottom of your screen, or you see an "s" following the normal "http" designation in the URL address bar.

Customer Service

We strive at rendering an outstanding customer service, so naturally we're very proud of this facet of our company. Phone and email representatives have been trained to efficiently handle your concerns with a high degree of product expertise and professionalism. Customer Care agents can be reached by phone during regular business hours or by email at info@hnhealthparadise.com.

Education

To assist you with the substantial, and oftentimes daunting, task of selecting the right products for your health concern, H&N Health Paradise continually provides in-depth articles, expert information, supplement facts, email newsletters and many other learning tools both in our catalog and on our website.




Terms of Service


At H&N Health Paradise we are absolutely committed to maintaining the highest quality products and the utmost integrity in business practices.

Disclaimer: The products and information found on www.hnhealthparadise.com are not intended to replace professional medical advice or treatment. These statements have not been evaluated by the Food and Drug Administration. Our dietary supplements are not intended to diagnose, treat, cure or prevent any disease or medical condition. Individual results may vary. HNHealthParadise.com urges you to seek the advice of a qualified professional for any health concern lasting more than two weeks, and to share with your provider any information pertaining to your health and well-being, including the use of supplemental nutrition.

In regards to product descriptions, product labels, individual supplement facts and various other informational content found throughout our website and included pages, we try our best to provide current and accurate information. If typographical errors appear on or within our website, we sincerely apologize and appreciate all help in identifying such errors so as to correct them as quickly as possible. Nonetheless, H&N Health Paradise cannot be held responsible for typographical errors and assumes no responsibility for said errors.

Coupons and Promo Codes found on other, third-party websites may or may not be valid. Many promo codes and coupons are posted to these sites without their corresponding expiration dates, while others are simply invalid or fraudulent. H&N Health Paradise has no control over these third-party sites, and in no way can we guarantee or honor coupons or promo codes that are invalid, fraudulent or have expired. To avoid any confusion or potential frustration, please sign up for H&N Emails to receive coupons and promo codes directly from us. Limit one promo code per order. Limit one coupons per order. Online prices and offers are valid for online purchases only and may be different from those available in catalogs. We reserve the right to limit quantities available for purchase. We reserve the right to charge additional shipping on overweight orders.

We reserve the right to refuse or cancel an order for any reason. Click here for more information.





Online Promotions: Terms & Conditions


Limit one promo code per order. Some exclusions apply as noted on specific items. Product prices and availability are subject to change. Not valid on previous orders, Easy Refill orders or at the H&N Health Paradise retail stores. Refer to each specific email offer for promo codes, if applicable, and valid dates of the sale. Free standard shipping requires a minimum merchandise total of the dollar amount stated in your email promotion after any discounts or sales taxes have been applied. Orders eligible for free standard shipping will ship via the carrier of our choice. Merchandise total excludes gift certificates, delivery insurance, charitable donations and non-applicable items. Expedited orders and orders shipping outside of the 48 contiguous United States are subject to additional shipping fees.

In addition to the above, the following promotions have specific terms as stated below:


  • Dollar-Off Discounts: Redeemable once per customer during the promotion’s valid dates. Must meet or exceed qualifying threshold before shipping and sales taxes have been applied.
  • Percentage-Off Discounts: Available on orders $1,000.00 or less. Redeemable once per customer during the promotion’s valid dates. Must meet or exceed qualifying threshold before shipping and sales taxes have been applied.
  • Gift Certificates: Not redeemable for cash or on the same order through which it was awarded. Gift certificate will arrive via US Mail for use on a future order.
  • E-Coupons: Single use e-Coupon will be sent via email within 48 hours of order shipment. May be redeemed online or by phone through the specified date in your email. Not redeemable for cash or on the same order through which it was awarded.
  • Rebates: Single-use rebate will be sent via email within 48 hours of order shipment. Rebate amount is dependent on order total (less shipping charges) after any additions or cancellations. Available on orders $1,000.00 or less. Not redeemable for cash or on the same order through which it was awarded. Limit one per household. Rebate will expire on the specified date in your email.

Additional discounts are not applicable to items that have a competitor price match.